Think Like a 5-Year Old (The Best Leaders Do)

by Drago on June 15, 2013

in Uncategorized

Quote Of The Week – “Impossible is just a big word thrown around by small men who find it easier to live in the world they’ve been given than to explore the power they have to change it. Impossible is not a fact. It’s an opinion. (Muhammad Ali)

Word Of The Week – Lagniappe (lan-yap) : An unexpected bonus gift or extra benefit, the icing on the cake.
eg : Steve would have bought the Porsche Panamera, even without the lagniappe of a free voice-activated navigation system.

Proverb Of The Week – A good name is more desirable than great riches; to be esteemed is better than silver or gold. (Proverbs 22 verse 1 The Bible)

Think Like a 5-Year Old (The Best Leaders Do)

This week we share a great message from Jeff Hoffman. Jeff was on the founding teams of two very successful internet companies, Priceline.com and uBid.com.

Jeff’s message is a powerful reminder that we need to regain that childlike innocence and wonder about the world around us, it just might lead you to your next success

 

Want to grow your business? Reclaim your child-like sense of wonder, that endless curiosity about the world around you.

A few years ago, I was in charge of my five-year-old niece for the day.  As is often the case with five-year-olds, I was about to get a whole lot more than I bargained for.

 

I needed to run to the office for a minute–I was then the CEO of Virtual Shopping Inc., an early e-commerce player later sold to Europe’s Wallenberg Group–so I told her to get in the car.  As we walked to the garage, she looked down at the carpet and asked me how carpet is made.  I knew there were big machines that sewed it, or something like that, but I didn’t know much more. She was clearly disappointed.

 

When we got to the car, she tapped on the window and asked me how to make glass. I explained that it involved fire and sand. She looked at me like I was crazy. I was losing, two-zip. To a kindergartner.

 

When we got to the office, my niece did what all kids her age do. She questioned everything.  “What is that thing? Why do you have two of those? What does that guy do? Why is that girl on the phone all the time?”

 

Exasperated, I silenced her questions with a bag of Cheetos. But when I sat down at my desk, something bothered me. It wasn’t that she asked all those questions. It was that I didn’t know the answers.

 

I thought: Why do we have two of those?  What is that thing on the counter?  And what about that girl on the phone all day?

 

Here’s what I realized. I had gotten so used to my surroundings that I stopped seeing them. I got so used to the way I do business that I stopped questioning it. I had lost my child-like sense of wonder, that endless curiosity about the world around me. And it was a good bet that my employees had, too.

 

So here’s what I did. I told my employees that I wanted us all to find our child-like sense of wonder again, and to start to ask basic questions about the way we did business. They loved the idea, even before they saw the results.  And you know what? It worked. For example, those two things my niece saw?  They were collating machines that no one had used in years. The person who ordered them no longer worked for us.  And even worse–they were on a monthly lease!

 

I took it a step further. I got the team to play the “wonder” game about everything at the company, all our daily tasks.  As a result, we discovered there was some work we were doing that no one understood why.  Not even our customers!  By reigniting a child-like wonder and questioning everything, we started to totally streamline the business.

 

After that day with my niece, I decided to force myself to wonder–about something I would not normally wonder about–on a regular basis.  

 

My first wondering session was on why I can call an airline three times in a row (this was before online travel sites existed) and get three different prices for the same flight. Like a good, inquisitive five-year-old, I just kept asking why, until I could find an answer.

 

In this case, there wasn’t an answer.  So I started a company, Competitive Technologies, which made a robotic airfare search engine that grabbed up all the lowest fares for customers. Three years later, American Express acquired this company as part of a larger nine-figure deal. Good thing I reclaimed my child-like sense of wonder.

Do you still wonder about things the way you did when you were a child?  Or do you walk past the same scenes every day, never pausing to notice what’s what. Make it a point to stop, wonder, and ask an endless stream of questions. They’ll lead you somewhere, I promise.

If your business needs help asking the why questions, give us a call. We’re here to help!

Have a great week unless you choose otherwise.

Drago

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The King Of Floors – 
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Ralph’s Auto Supply – 
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Royal City Jewelers & Loans – 
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Sunshine Coast Health Centre – 
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Sears Carpet & Upholstery Care –

SureSlim – www.SureSlim.ca
Surrey Golf Club – 
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Tell Del – 
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Tourism Surrey – 
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Just to name a few…

Success Profile

 

This week’s success profile is Vancouver Giants color commentator, Bill Wilms and BC Golf News Editor, Barry Sharpe.

After years of talking and planning they have launched a new website and radio program called, The Christian Athlete: My Story.

The new radio program airs on 10 radio stations throughout Western Canada on the Golden West Radio Network. The program is designed to interview different athletes and give you a glimpse into their lives, careers, backgrounds and share their stories about their lives and faiths.

Being a Christian and an ex-hockey player I found Bill and Barry’s project very inspiring and I hope you will enjoy listening to the different stories of some very well-known athletes.

Here is a great interview with a man who scored one of the most famous goals in history, Paul Henderson.

To listen to more great athlete’s interviews visit www.TheChristianAthleteMyStory.com

 


Can The Adam Advertising Group help your business, or do you have a success story we should hear about?

Contact Drago Adam at drago@AdamAdGroup.com
or call 604 937 – 8886 or 866 923 – 6477

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